Terms of Service | alot.com.ng

Last updated: 14 August 2026

1. Who we are

alot.com.ng (“alot”, “we”) operates an online marketplace that connects buyers with independent sellers across Nigeria. We provide the platform, the matching technology and the payment rails. We are not the seller of the items listed unless a listing explicitly says so.

2. Accounts

You must be at least 18 to create an account. You are responsible for keeping your password secure and for everything that happens under your account. Tell us immediately if you believe someone else has accessed it.

3. Buying

Prices shown include the item price. Delivery is calculated at checkout and shown before you pay.
An order is only confirmed once payment has been received and verified.
Item descriptions, photographs and condition claims are provided by sellers. We ask sellers to be accurate but we do not independently inspect every item.
Where a listing is marked Negotiable, any agreed price change must be reflected in the order before payment.

4. Selling

You may only list items you own and are legally entitled to sell.
Listings must accurately describe condition, and photographs must be of the actual item.
Counterfeit, stolen, unsafe and restricted goods are prohibited and will be removed.
You must dispatch within the timeframe stated on the listing.

5. Payments

Payments are processed by Paystack. We never see or store your full card details. Order totals are calculated on our servers from the listed price — the amount you are charged always matches the amount shown at checkout.

6. Cancellations, returns and refunds

Please see our Refund & Returns Policy, which forms part of these terms.

7. Prohibited conduct

Do not use alot to defraud others, to scrape or overload the platform, to circumvent fees, or to harass other users. We may suspend accounts that breach these terms.

8. Liability

alot provides the marketplace “as is”. To the extent permitted by Nigerian law, we are not liable for indirect or consequential loss arising from a transaction between a buyer and a seller. Nothing here limits liability that cannot lawfully be limited.

9. Changes

We may update these terms. Material changes will be announced on the site. Continuing to use alot after a change means you accept the updated terms.

10. Contact

Questions about these terms? Reach us via the contact page.

3. Buying

Prices shown include the item price. Delivery is calculated at checkout and shown before you pay.

An order is only confirmed once payment has been received and verified.

Item descriptions, photographs and condition claims are provided by sellers. We ask sellers to be accurate but we do not independently inspect every item.

Where a listing is marked Negotiable, any agreed price change must be reflected in the order before payment.